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customer satisfaction

CENTURY 21 Again Ranks Highest in Satisfaction & Recognition

The American Dream of Homeownership. For most, it may be the single largest purchase they will make in their lifetimes, offering the dual promises of security and stability and a valuable investment to pass on to their children and future generations.

The process and experience of home buying can be daunting, so consistency of service and investing in a trusted real estate company are key starting points for consumers in the market to buy or sell a home. Today, no other brand is consistently receiving third-party validation for its consistency of service and is valued more by home buying and selling consumers than Century 21 Real Estate LLC. In 2016, for example, the iconic C21® brand was recognized by two prestigious organizations with impeccable histories of delivering to market unbiased and unfiltered research on real estate companies consumers can rely on:

CENTURY 21 REAL ESTATE SWEEPS J.D. POWER HOME BUYER/SELLER SATISFACTION STUDY FOR SECOND STRAIGHT YEAR!

We are so proud to announce that CENTURY 21 Real Estate swept the annual J.D. Power 2015 Home Buyer/Seller Satisfaction Study awards for the second year in a row by receiving the highest ranking among national real estate firms across all four customer satisfaction segments in the study, including: First-Time Home-Buyer Satisfaction, Repeat Home-Buyer Satisfaction, First-Time Home-Seller Satisfaction and Repeat Home-Seller Satisfaction.

"This recognition demonstrates that consistency of service is in the DNA of our affiliated broker and sales associate network and it is a key differentiator when working with a CENTURY 21® professional," said Rick Davidson, president and chief executive officer of Century 21 Real Estate LLC. "As a leading global franchisor, we are not only selective about the independent companies and sales professionals who affiliate with us but we also emphasize the importance of building trusted bonds with consumers who visit a CENTURY 21 Office online or in person. Our focus is on depth, not breadth, when it comes to growing our iconic brand throughout the global marketplace."

CENTURY 21 Ranked Best Overall by J.D. Power

CENTURY 21® Real Estate has been ranked highest in overall customer satisfaction by the J.D. Power 2014 Home Buyer/Seller Satisfaction StudySM. Specifically, CENTURY 21 Real Estate swept the awards by receiving the highest ranking among national real estate companies across all four customer satisfaction segments in the study, including: First-Time Home-Buyer Satisfaction, Repeat Home-Buyer Satisfaction, First-Time Home-Seller Satisfaction and Repeat Home-Seller Satisfaction. Contact us today and let us help make you one more satisfied customer!

See the survey details here: JDPOWER.com